Always-On Artistry
Connect With a Pro
Get expert advice, book virtual consultations, and watch
live-stream tutorials by our artists—anytime, anywhere.
Video Chat
Chat face to face for quick pro tips.
Monday–Thursday 10 AM–4 PM EST
 
virtual
consultations
Book a complimentary video consultation with one of our artists at your convenience.
live chat
Ask for personalized product recommendations or the status of an order.
Beauty Advice:
Monday–Friday 10 AM–10 PM EST
Saturday–Sunday 12 PM–10 PM EST

Order Support:
Monday–Friday 6 AM–12 AM EST
Saturday–Sunday 10 AM–8 PM EST
text an artist
Get expert advice and order information sent right to your phone.
Monday–Friday 10 AM–10 PM EST
Saturday 12 PM–8 PM EST
Sunday 12 PM–10 PM EST
bobbi brown live
Tune in for live-stream tutorials and shop the looks.
virtual try-on
Find your perfect shade from home with our online tool.
email US
Send us questions about a product,
order status, and more. We’ll respond to
your email within 48 hours.
call us
Get in touch about a product,
order, or anything else.